We are committed in creating the web’s Sourcing market place. That is why we have enhanced our customer service pledge to make it easier and more secure to buy on tlcommercialtrading.com.

Return & Refund

tlcommercialtrading will provide a full refund in case you never received your item(s).

You will get a full or partial refund if the items are not as described

  • You can accept a partial refund and then keep the item(s).
  • You can return the item(s) for a full refund


  1. tlcommercialtrading allows you to contact the Seller. If you have not received your order on time, or the order is not as described, please contact the seller.
  2. Open a dispute to submit your proposal (open a dispute here)
  3. If the problem you are experiencing does not get solved by the seller, you can contact tlcommercialtrading.com and escalate the dispute.